Question: I bought a truck with one of your tuners and tachyon tunes but when the tune is installed I get a high idle and egt sensor codes. Any advice?
Answer: Yes. The EGT sensors cannot be left open circuit. This will cause the High Idle
Question: I was wondering what the 1-6 power levels are on my Tachyon. I have a 6.4L Powerstroke. Which levels are what HP and which are Tow, etc.... Thanks
Answer: This information can be found at Gearboxz.com
Question: I have a dpf-r for a 2010 f250 6.4 it is lock to vin of old truck I was wanting to know if I can send it to y'all and pay to have it unlocked............... will be the last time I get anything off eBay
Answer: Yes you can send it in. Call tech support first for an RMA#
Question: Hello I just bought the EM 1.0 with the plus tune. I plugged it in and it won't give me the choice to turn the dpf, cat, egr off. I was able to download the tune and change the tire size. But I can't change anything else like cold air, egr, dpf, cat delete.
Answer: Maintenance mode should take care of all that.
Question: Hi I bought a tachyon+ kor series programmer for my 08 6.4 off eBay. The seller said it worked great, what he didn't tell me is it's locked to another truck. I know this isn't your problem seeing I didn't buy it new from you but is there anything I can do to reset this? If I can send it to you and have it fixed for a fee or is it cheaper to buy a new one? Any help would be greatly appreciated, thank you.
Answer: Call Tech Support. Phone # 877-217-1911
Question: Please help ... will the GBZ-GMD40 stack or work using the Edge Evolution CS2 programmer.. are they compatible?
Answer: No it does not stack with Evolution. It will stack with Edge Juice with Attitude.
Question: I have 08 gmc duramax lmm 100 percent stock I just purchased dpf-r 4.0 with mbrp pipe from diesel ops I did the program everything went through but now I have a check engine light with 4 codes all on my exhaust sensors I tried to erase them with the programmer but the check engine keeps coming on with all the same codes. Could I run the program again and maybe it will work or no? Thanks Mike
Answer: Yes you can run the program again. You can install and uninstall as many times as you want.